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Right of Revocation

Revocation Policy for Consumers 

The following right to revocation exists for consumers only.

Revocation Policy 

You can revoke your contractual declaration by writing within 100 days without giving reasons (e.g. letter, fax, E-Mail) or - if the goods have been ceded into your possession before expiry of the term - by returning such goods.

The withdrawal period starts when this information is received in writing, but not before the goods are received by the recipient (where similar goods are delivered on a recurring basis, then not before receipt of the first part delivery), nor before we have fulfilled our obligations to provide information as defined in Article 246 § 2 in conjunction with § 1 (1) and (2) of the Introductory Act to the Civil Code ("EGBGB") as well as our duties under § 312e (1) sentence 1 of the BGB in conjunction with Article 246 § 3 EGBGB.

The right of revocation does not apply inter alia to contracts for the delivery of audio or video recordings or software, in cases where the delivered data carriers have been unsealed by the user.

The timely dispatch of the revocation or the goods will be deemed sufficient for compliance with the revocation term. Revocation must be sent to: Hoco Online GmbH, Am Treptower Park 28-30, Haus A 4. OG, D-12435 Berlin Fax: +49 (0)30 5684949-77 E-Mail:

Consequences of revocation 

In the case of an effective revocation, the mutually received benefits and, if so, derived profits (e.g. interest) are to be returned.

If you are unable to return rendered services, as well as benefits (e.g. benefits from use), either in total or partially or in a deteriorated condition, you are required to offer a compensation of equal value.

You only have to render compensation for deterioration of merchandise and derived benefits, if benefits and deterioration are the result of use and handling beyond the purpose of inspection of the properties and functioning of the merchandise. The 'inspection of the properties and functioning' is understood as the testing and trial of the respective merchandise, just as it is possible and common at the store.

Merchandise, consignable by parcel post, is to be shipped at our risk. Regular return costs are your responsibility if the goods supplied correspond with those ordered and if the price of the items to be returned does not exceed a value of EUR40.00 or, in the case of a more expensive item, you have not fulfilled your part of the agreement or made a contractually agreed part payment at the point of the revocation. Otherwise the return of the merchandise is free for you. Merchandise, not consignable by parcel post, will be picked up from the customer. Obligations for reimbursement of payments must be fulfilled within 30 days. Your term starts on submission of the declaration of revocation or the merchandise, and for us upon receipt thereof. End of revocation policy