Please do not send returns to our office address from the imprint, as this can significantly delay processing and refunds. Instead, please use our return page to obtain your return label with the correct address.
Hoco Online GmbH
Edisonstrasse 63
12459 Berlin
Germany
Phone: +49 30 9599811-30
Email: support@bike-mailorder.com
Court of registration: Charlottenburg
Registration number: HRB 175642 B
Managing Director: Daniela Thinius
VAT identification number: DE815639073
Dispute resolution according to § 36 VSBG:
We are neither obligated nor willing to participate in a dispute resolution procedure before a consumer arbitration board.